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How to handle another business selling dupes of your products

by | Jul 3, 2025 | Firm News |

In a competitive market, originality is hard-won and easily imitated. If you’re a business owner, discovering that another brand is selling dupes of your products can violate your creativity and hard work. Whether it’s a beauty formula, fashion design or handmade craft, seeing a knockoff can provoke frustration, fear of lost revenue and confusion about what to do next.

While imitation may be the “sincerest form of flattery,” it can also impact your brand reputation and bottom line. Therefore, you should consider responding strategically, legally and gracefully when another business starts selling dupes of your products.

Confirm the facts

Before reacting, take a moment to assess the situation objectively. Is the product a direct copy or simply inspired by yours? Compare materials, design elements, packaging, branding and marketing language. It’s important to differentiate between inspiration (which is not illegal) and direct duplication, which may qualify as intellectual property (IP) infringement.

Reach out privately

If you believe your work has been copied unfairly, consider sending a polite but firm cease-and-desist letter. In many cases, a direct approach can resolve the issue without escalating into a full legal dispute. Emphasize that you take your brand and creative ownership seriously and request that they stop producing or marketing the dupes.

Communicate with your audience

If the copycat product starts to confuse your customers or negatively affect your brand, it’s okay to address the situation publicly, carefully. Use your platform to educate your audience about:

  • The uniqueness of your products
  • Your process
  • The value of supporting original creators

Avoid naming or shaming competitors directly, as this can backfire. Instead, use the moment to reinforce brand loyalty and transparency.

Dealing with a business that sells dupes of your product is undoubtedly frustrating, but it doesn’t have to derail your journey. You can handle the situation with confidence and integrity by staying informed, protecting your brand legally and communicating strategically. That said, you should not shy away from seeking legal feedback to find out if there are legal actions you can take to protect your brand.

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